About Store Pickup
Store pickup is available only at the following stores.
Currently, all stores are out of service.
◆Roppongi Hills Main Store*Currently not available for in-store pickup.
Nihonbashi Ningyocho Store
Fukuoka Ohorikouen Store *Pickup currently stopped at the store.
About the products that can be picked up.
Products that are in stock at the receiving store are eligible.
How to order
(1) Add items to your cart at the online store and proceed to the purchase procedure.
(2) Enter your contact information.
If you are a member, please log in. If you are not a member, please enter your e-mail address.
③Select delivery method.
You will see "Shipping" or "Store Pickup.
If you prefer store pickup, please select store pickup. (Shipping is free of charge.)
After that, proceed to payment.
There are four payment methods: credit card, convenience store payment, bank transfer, and cash on delivery (payment at the store upon pickup).
※Express Checkout and PayPal, AmazonPayare not available.
After selecting a payment method, click on "Place Order" to complete your order.
If you choose to pay at a convenience store or by bank transfer, you will be redirected to a page from our partner company, KOMOJU, regarding payment procedures.
Please be sure to save the payment information displayed on the screen by taking a screenshot or other means.
An email with the same information will be sent to the email address you entered. Please be sure to save the payment information displayed on the screen, as it may not reach you due to spam, etc.
If you do not complete the payment procedure, your convenience store payment will be automatically cancelled 5 days after your order is placed, and your bank transfer will be automatically cancelled 15 days after your order is placed.
Convenience store payments and bank transfers will be prepared for delivery upon confirmation of payment completion.
About the delivery of products
The product will be delivered at the store 2 to 4 days after the order is placed.
We will contact you by e-mail when the product arrives at the store.
Please provide the order number and the full name of the person who placed the order to the store where you will receive your order.
We will prepare your order items.
If you have chosen to pay cash on delivery, please make payment at the receiving store after confirming the product.